Please refer to our Activities Guide for opening times information
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Top 10 questions
What is the Cove Club?
The Cove Club is your Owners only area, where you can go, relax, and grab a complimentary coffee. For opening times please see the opening times on the portal or website. We do not allow unaccompanied children into the club under the age of 16yrs.
How long do I have to pay an invoice?
All invoices are payable 30 days from receiving the invoice
Site fees payment terms – please see your license renewal pack
How and where do I get Wi-Fi on park?
If you’d like WiFi, please phone 01423 295001
How do I order a gas bottle?
For gas point locations, please refer to our official Seal Bay Resort map. Go to the red gas bottles, take a gas card and complete it. You can then post this and your gas bottle will then be delivered. Gas deliveries are usually within 3 hours of your request.
Our gas van operates between 8am – 8pm
Do I need to book the gym?
No, you do not have to book the gym however, if you have not yet had a refresher induction or an induction in the past year (2022) then please contact the Oasis team to book this. Once you have had your induction then you can just turn up, no need to book.
Where can I take my dog on park?
We are a dog friendly park and there are tons of dog walks around the beautiful location we are in. You can take your dog to the Viking for indoor and outdoor seating area if you’d like to have a drink with your four-legged friend. They can also sit outside Smokey’s on the patio. We also offer a self service dog wash and dog adventure park, located on the multi-sports field.
Where can I get disability lanyards from?
You can pick up disability lanyards from our Owners Reception desk.
Where do I get a discount on park with my Owner’s membership card?
All owners with a photo pass on the current licence agreement receive the following:
Bars and restaurants
Owners receive a 10% discount on food and drink purchases
- Cafe Lido & BBQ
- Nathan’s Famous
- Smokey’s Ocean Bar
- Millies Cookies
- Smugglers
- Solent View
- Box Burrito
- Box Fish
- Box Greek
- Box Treats
- The Viking
- Papa John’s
- Embassy
- The White Horse
- Cove Club
Activities
Owners receive a set discount on the following:
- Pottery
- Dino Karts
- Crazy golf
- Paid for activities (Zorbing, archery, etc)
- Soft play is a set owners’ rate of £2 for all day use at both Waterfront Quay and The White Horse
- Wellness Suite is a set price